Terms of Service

Last updated: December 10, 2024

Platform Terms Notice

MyVisa operates as an educational platform and connection hub. We provide information resources and facilitate connections with qualified professionals. We do not provide direct visa services, immigration advice, or educational consulting. All professional services are provided independently by licensed experts in our network.

1. Acceptance of Terms

Welcome to MyVisa Educational Platform. These Terms of Service ("Terms") govern your use of our platform and information resources. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our platform.

These Terms apply to all users of our platform, including students, education professionals, and general visitors accessing our educational resources.

2. Platform Services

MyVisa provides an educational information platform and professional connection hub, including:

  • Comprehensive educational information and data resources
  • University and institution database access
  • Cost of living and budget planning information
  • Application process guides and educational resources
  • Connection facilitation with verified education professionals
  • Platform tools for research and decision-making
  • Educational content and insights

Important: Our platform facilitates access to information and professional connections. Direct services such as visa applications, immigration advice, and educational consulting are provided independently by licensed professionals in our network.

3. User Responsibilities

3.1 Account Information

You agree to provide accurate, current, and complete information during registration and throughout your use of our platform. You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.

3.2 Platform Usage

You agree to use our platform for legitimate educational research and professional connection purposes only. You must comply with all applicable laws and regulations in your use of our services.

3.3 Prohibited Activities

You agree not to:

  • Provide false or misleading information on our platform
  • Use our platform for any unlawful or unauthorized purpose
  • Interfere with or disrupt our platform operations
  • Attempt to gain unauthorized access to our systems or data
  • Violate the rights of other users or third parties
  • Misrepresent your relationship with education professionals
  • Use automated tools to scrape or harvest data from our platform

4. Professional Network and Connections

4.1 Connection Services

Our platform facilitates connections between users and verified education professionals. We do not provide direct services but help you find qualified professionals who do.

4.2 Professional Relationships

Any professional relationships, service agreements, or financial arrangements you enter into with education professionals are independent of our platform. We are not party to these relationships and are not responsible for the services provided by third-party professionals.

4.3 Platform Fees

Access to our educational information resources is free. Professional membership fees may apply for verified experts joining our network. Any service fees are paid directly to education professionals and are not processed through our platform.

5. Information Accuracy and Disclaimers

5.1 Educational Information

While we strive to provide accurate and up-to-date educational information, we cannot guarantee the completeness or accuracy of all data. Information on our platform is for educational purposes and should not be considered as professional advice.

5.2 No Outcome Guarantees

We do not guarantee specific outcomes such as university admission, visa approval, or successful applications. These decisions are made by independent institutions and government authorities. Our platform provides information to help you make informed decisions.

5.3 Platform Availability

We provide our platform on an "as is" and "as available" basis. We do not warrant that our platform will be uninterrupted, error-free, or completely secure at all times.

6. Limitation of Liability

To the maximum extent permitted by law, MyVisa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform, including but not limited to loss of profits, data, opportunities, or educational outcomes.

Our platform facilitates access to information and professional connections. We are not responsible for the quality, accuracy, or outcomes of services provided by education professionals in our network.

Our total liability for any claim arising from or relating to our platform shall not exceed $100 USD or the equivalent in your local currency.

7. Intellectual Property

All content, materials, databases, and intellectual property on our platform are owned by MyVisa or our licensors. You may access and use this information for personal educational purposes only.

You may not reproduce, distribute, modify, or create derivative works without our express written permission. Educational professionals retain ownership of their profiles and content within our platform guidelines.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

When you connect with education professionals through our platform, you consent to sharing relevant information necessary for professional consultation. You maintain control over your information sharing preferences.

9. Platform Modifications and Termination

9.1 Platform Changes

We reserve the right to modify, update, or discontinue any aspect of our platform at any time without prior notice. We will attempt to provide reasonable notice for significant changes affecting user experience.

9.2 Account Termination

You may terminate your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities. Upon termination, your right to access our platform ceases immediately.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with international platform operation standards and applicable local laws. We encourage users to resolve disputes through direct communication first.

For formal disputes that cannot be resolved amicably, users agree to pursue resolution through binding arbitration in their local jurisdiction where legally permitted.

11. Educational Professional Standards

11.1 Professional Verification

We verify the credentials and licensing of education professionals in our network to the extent possible. However, users are responsible for conducting their own due diligence before engaging professional services.

11.2 Service Standards

Education professionals in our network are expected to maintain professional standards and provide services in accordance with applicable laws and regulations. Any concerns about professional conduct should be reported through our platform.

12. Changes to Terms

We reserve the right to modify these Terms at any time to reflect changes in our platform, legal requirements, or business practices. Material changes will be communicated through platform notifications or email.

Your continued use of our platform after such changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Contact Information

If you have any questions about these Terms of Service, need clarification about platform policies, or wish to report issues, please contact us:

Platform Support: support@myvisa.com

Legal Inquiries: legal@myvisa.com

We will respond to inquiries within 5 business days. For urgent platform issues, please indicate "URGENT" in your subject line.